How to Integrate with Zendesk
First, head to your Yaguara Integrations and select 'Connect' for Zendesk.
After entering your Zendesk subdomain, you’ll be brought to Zendesk's login to connect your Zendesk account details to Yaguara.
Once you’ve completed setup, you’ll see Zendesk with your integrated data sources when creating a Key Result:
How Zendesk syncs with Yaguara
With Yaguara, you can set goals and track your customer support and ticketing performance. The metrics we currently offer are:
- Ticket Count
- Average Resolution Time
- Average Reply Time